This article describes how to rebuild the identity database to resolve problems in Microsoft Outlook for Mac 2011.. Outlook doesn't open, stops responding, or quits unexpectedly Outlook items don't open, or the item that opens is not the item that you selected.. Your identity is located in the Microsoft User Folder data If you have any of the following problems, the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility:.
The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more.
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